Intercultural Communication
In every classroom encounter with different families from different cultures we decide what to say and how to say it. When working with children and families we make our decisions based on our assumptions and stereotypes what people from different culture are like. In communicating with people from different culture I pay attention to their verbal and nonverbal cues, as well as my own. I try to take in as much information as possible so that I can ask the right questions and to become connected with that person. I try to listen with confidence, respect, and an attentive presence.
When communicating with people from different culture I tend to be more aware of cultural differences and adjust my behaviors appropriately ((Beebe, 2011, p. 114)For example, one should always assume that there is a significant possibility that cultural differences are causing communication problems, and be willing to be patient and forgiving, rather than hostile and aggressive, if problems develop. One should respond slowly and carefully in cross-cultural exchanges, not jumping to the conclusion that you know what is being thought and said.
Also I try to demonstrate active listening (O’Hair, & Wiemann, 2009). Repeat what you think he or she said. Then confirm that you understand the communication accurately. If words are used differently between languages or cultural groups, however, even active listening can overlook misunderstandings.
References
Beebe, S. A., Beebe, S. J. & Redmond, M. V. (2011). Interpersonal Communication; Relating to others.(6th. ed.). Boston, MA: Allyn & Bacon
O'Hair, & Wiemann. Real Communiucation: An Introduction. Bedford, St. Martin
Theresa,
ReplyDeleteYou wrote some great ideas on how to communicate with different groups of culture. Active listening is a great concept to use that will help eliminate most communicating problems. Also, nonverbal and verbal communication are great ways to help understand communication within other cultures. Using these strategies will help me to communicate better with people from different cultures
Theresa,
ReplyDeletewe have to pay attention to verbal as well as non verbal communication patterns. Eye contact, personal space, or touching could be vary from culture to culture. Speed of speach, accent, as well as listening skills aslo greatly matter. As educators we have to understand and respect the diferences. In most cultures people put educators at a higher level when it comes to respecting them, so people tend to not to ask much questions because they feel as they are questioning the authority. We have to make sure that they got the message that we are trying to deliver as well.
Thank you for sharing.
Theresa,
ReplyDeleteYou utizilzed some great points from our resources this week, and about verbal and non verbal communication.
As we meet more families from different cultures, it is important to realize how each culture differs. A family might not be interacting with the teachers as much because of their views from their own culture.